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When working with MBM you will be "outsourcing" the medical billing, claims processing, accounts receivable management, and posting of payments. (more…outsourcing)
In an individual or group practice business office, there are two major components. We call them the front office and the back office. The front office duties include:
- Scheduling
- Reception
- Patient demographic data entry
- Insurance verification
- Printing of encounter forms
- Collection/Posting of "window" payments
The receptionist or front office staff routinely complete these functions.
The back office duties begin after the provider has encountered the patient and charges for service have been established. The back office duties include:
- CPT/ICD coding
- Charge data entry from the encounter form
- Filing of the claim with 3rd party payer
- Posting of payments
- Follow-up of slow/no payments
- Sending of statements (dunning)
- Reporting
These functions drive the CASH FLOW for the provider's practice.
As a contracted partner with MBM the client performs the front office duties and MBM performs the back office functions.
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